Overview

Croatia Airlines Ltd. is owned by the state & is the chief carrier of Croatia. The airline company, established on 20 August 1989 is headquartered in Buzin near Zagreb. The company flies to 38 destinations and has its hubs in Zagreb Airport.

Information

Baggage Policy is a very important thing to be considered prior to flight, since it directly affects the check-in. From Carry-On Baggage to Pet Policy, below are the points that you should know prior to flying with us:

Carry-On Baggage/Hand Baggage

  • Weight- 8 kg
  • Dimensions-115 cm (55x40x20)

Checked Baggage:  

  • FlyOpti, FlyFlexi (Economy Class): 1 piece of maximum 23 kg with max sum of dimensions 158 cm
  • Business Class: 2 pieces of maximum 32 kg per piece with max sum of dimensions 158 cm

Weight dimensions limits

Weight Limits and Dimensions:

Hand Baggage

  • Weight- 8 kg
  • Dimensions-115 cm (55x40x20)

Checked Baggage:  

  • FlyOpti, FlyFlexi (Economy Class): 1 piece of maximum 23 kg with max sum of dimensions 158 cm
  • Business Class: 2 pieces of maximum 32 kg per piece with max sum of dimensions 158 cm

Infant Passenger Baggage Allowance:

  • Infants of the age, of at least 7 days old and up to 2 years of age are not permitted to flow on their own ticket & do not occupy a different seat, but sit on adult's lap. 

Charges

Please contact The Customer Care For details

Special baggage

Special charges are incurred. Also, registration and approval is required.

Sports Equipment:

  • Weight – over 32 kg
  • Dimensions- from 201-277 cm
  • Charges – HRK 225 + VAT (25%)-EUR 200 / USD 300 / CAD 300)

Travelling pet

  • Pets Allowed in cabin – Cat, Dog
  • maximum weight of the bag & pet- 8 kg.
  • dimensions -55x40x20 cm (max sum of dimensions is 115 cm)
  • Pets must be carried on containers
  • Charges for Carrying Pets-
  1. Domestic flights: 150 HRK + VAT (25%)
  2. International flights (within Europe): 50 EUR / 60 USD / 60 CAD
  3. International flights (outside Europe): 70 EUR / 100 USD / 100 CAD

Baggage children

Same as Adults

Damage

  • delivery of delayed baggage- free of charge as soon as it is found. 
  • If your baggage is not found after 45 days, it is to be considered as lost. 

Restricted items

Firearms of all types, such as pistols, revolvers, rifles, shotguns imitation firearms capable of being mistaken for real weapons component parts of firearms.