Overview

 Aserca Airlines is a regional/international airline company, established in the year 1968, headquartered in Valencia, Carabobo State, Venezuela. The company flies to 12 destinations, has its hubs in Arturo Michelena International Airport.

Information

One of the important aspects of an airline’s services, is the Airline’s Baggage Policy. Since you definitely need to know what to carry and what not to carry, down below are the points you need to keep an eye on:

Carry-On Baggage/Hand Baggage

  • Weight : 10kg (22lbs)
  • Dimension : less than 115 cm(sum of length, width and height)

Checked Baggage:  

  • Weight – 30 kg

Weight dimensions limits

Hand Baggage

  • Weight : 10kg (22lbs)
  • Dimension : less than 115 cm(sum of length, width and height)

Checked Baggage

  • Weight – 30 kgs

Infant Passenger Baggage Allowance:

  • Up to 10kgkilograms (22lbpounds)

Charges

Baggage Charge for International:

  • Permitted-  1 suitcase of maximum 30 kg
  • Charge- Excess payment to be made

Baggage Charge for Regional/Domestic Flights:

  • Permitted-  1 suitcase of maximum 30 kg
  • Charge- Excess payment to be made

Special baggage

Special Charges are incurred. Also, registration and approval is required.

Golf Equipment

Weight –

  • (One golf bag + one additional bag): A total weight of 32kg (70lb) or less is considered one piece of checked baggage.
  • (One golf bag + one additional bag): A total weight between 32kg (70lb) and 45kg (99lb) is considered two pieces of checked baggage. For more information please contact customer prayer.

Musical Instruments:

  • Excess baggage charges will be applied should the total number of bags (instruments and other checked baggage), size or weight exceed the baggage allowance limit for free check-in.

Baggage Policy for Economy Class:
 30kg in economy class 

Baggage Policy for Economy Class:
 30kg in economy class 

Travelling pet

  • Pets Allowed in cabin – Cat, Dog
  • must travel in its respective cage or kennel. 
  •  tranquilizer medications to be given before the trip. 
  • It is mandatory to present your pet's documentation, from vaccines to sanitary permits. 

Baggage children

Hand Baggage

  • Weight : 10kg (22lbs)
  • Dimension : less than 115 cm(sum of length, width and height)

Checked Baggage

Weight – 30 kgs

Damage

Damage:

1. Go instantly to the Aserca Airlines counter at the equivalent airport.

2. Fill out the form "Luggage Irregularities Form", with all the necessary data including phone number, address, a description of the damaged luggage etc.

3. Aserca Airlines will compensate the passenger for the damaged luggage, by paying the weight of the luggage, according to the 17DEG, in accordance to the Civil Aeronautical Law, article 16. 

Delayed & Lost: In case of delay, please formalize a complaint on Aserca Airlines counter, located on the corresponding airport and notify our agents who immediately will start tracing your luggage 

Restricted items

  • Inflammable Objects
  • Explosives
  • Chemicals
  • Firearms and Ammunitions